Introduction
Welcome to Havenscape Outdoor, a brand of Superior Image Lawn Care & Maintenance LLC (“Havenscape Outdoor,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, havenscapeoutdoor.com, and our communications with you, including text messages. By using our website or submitting your information to us, you agree to these terms. If you do not agree, please do not use our website.
Use of Website
You must be at least 18 years old to use our website or request services. You agree to use our website only for lawful purposes and not to engage in any activity that violates applicable laws or regulations.
Estimates and Services
Estimates provided through our website, by phone, or in person are based on the information available at the time and are subject to an on-site review. All landscaping, lawn care, irrigation, and maintenance services are governed by the written service agreement signed by the client. If these Terms conflict with a signed service agreement, the service agreement controls.
SMS/Text Messaging Terms
By providing your mobile number and opting in, you agree to receive text messages from Havenscape Outdoor about your estimate, appointments, scheduling updates, service notices, invoices, and customer support. You may opt in by checking a consent box or agreeing on a form, by giving verbal consent to our team, by signing our service agreement, or by texting our business number first.
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out; you will receive one confirmation message, and no further texts will be sent unless you opt in again by replying START. Reply HELP for help, or contact us at (321) 382-4523 or contact@havenscapeoutdoor.com
Consent to receive text messages is not a condition of purchasing any service. Carriers are not liable for delayed or undelivered messages. Opting out of texts does not cancel your service agreement or change your obligations under it.
We do not share or sell your mobile number or SMS opt-in information to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.
Email Communications
If you request an estimate or become a client, we will send emails related to your request or service, such as estimates, proposals, invoices, receipts, and service notices. You may unsubscribe from marketing emails at any time using the link in the email; doing so does not affect service-related emails.
Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Havenscape Outdoor and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
Client Portals and Accounts
If you are given access to an online client portal or account, you are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate information and update it promptly if it changes.
Limitation of Liability
To the fullest extent permitted by law, Havenscape Outdoor is not liable for any indirect, incidental, or consequential damages resulting from your use of our website. Website content is provided “as is” without warranties of any kind, express or implied. Liability related to services we perform is governed by your signed service agreement.
Third-Party Links and Services
Our website may link to or use third-party websites and services, such as payment processors and scheduling tools, that we do not control. We are not responsible for their content, policies, or practices, and your use of them is at your own risk.
Indemnification
You agree to indemnify and hold harmless Havenscape Outdoor, its owners, employees, and affiliates from any claims, damages, liabilities, and expenses, including legal fees, arising from your misuse of our website or your violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved exclusively in the state or federal courts located in Orange County, Florida.
Changes to Terms
We may update these Terms at any time. The “Last Updated” date above shows when changes were made. Continued use of our website after changes means you accept the updated Terms.
Contact Us
Havenscape Outdoor 612 Coliseum Street, Orlando, FL 32828
Phone: (321) 382-4523
Email: contact@havenscapeoutdoor.com