Starting November 2026, Havenscape Outdoor is simplifying billing with standard invoice dates, clear payment options, and contract-based service. Here’s what’s changing.
Starting November 2026, Havenscape Outdoor is simplifying billing with standard invoice dates, clear payment options, and contract-based service. Here’s what’s changing.
About Author
Alfonso Spivey
Alfonso Spivey is the founder and CEO of Havenscape Outdoor LLC, a complete landscape solutions company serving commercial properties, HOA communities, and homeowners across Central Florida. Guided by his mother’s advice to always be and do the best you can, he leads the company’s growth from lawn care into full-service landscaping.
About Author
Alfonso Spivey
Alfonso Spivey is the founder and CEO of Havenscape Outdoor LLC, a complete landscape solutions company serving commercial properties, HOA communities, and homeowners across Central Florida. Guided by his mother’s advice to always be and do the best you can, he leads the company’s growth from lawn care into full-service landscaping.
Simpler Billing Starting November 1, 2026
As Havenscape Outdoor grows, we’re making billing more consistent and easier to plan around. Here’s what’s changing and what it means for you.
Standard Invoice Dates
Invoices now go out on either the 1st or the 15th of each month, based on your current billing date:
If your billing date fell between the 1st and the 14th, your invoices now go out on the 1st.
If it fell between the 15th and the 31st, your invoices now go out on the 15th.
Contract customers keep their current billing schedule until their contract renews.
Payment Terms
Invoices are due upon receipt, with a 2-day grace period. After that, a late fee applies as outlined in your service agreement.
Payment Options
Pay securely through your customer portal. Processing fees depend on how you pay:
Bank account (ACH) with autopay: no fee
Bank account (ACH) without autopay: 1% fee
Credit or debit card: 3% fee
ACH autopay is the easiest way to pay: no fees, no reminders, and no late payments.
Contract-Based Residential Service
Residential lawn service is now offered through annual contracts, with weekly mowing as the base service and optional add-ons like hedge trimming, weed control, irrigation inspections, and fertilization. Prepaid, no-commitment service is no longer offered. Current customers moving to a contract keep their current rates.
Every-Other-Week Service Ending
Our every-other-week mowing option ends December 31, 2026. If you’re on every-other-week service, we’ll reach out with a contract proposal so your service continues without interruption.
This doesn’t affect weekly customers’ normal seasonal schedule, which moves to every other week during the fall and winter dormant season and returns to weekly on April 1.
Questions?
Call or text us at (321) 382-4523 or email service@havenscapeoutdoor.com. Service notifications will continue to come from (321) 486-8400 (no reply).
Thank you for trusting Havenscape Outdoor with your property.
Simpler Billing Starting November 1, 2026
As Havenscape Outdoor grows, we’re making billing more consistent and easier to plan around. Here’s what’s changing and what it means for you.
Standard Invoice Dates
Invoices now go out on either the 1st or the 15th of each month, based on your current billing date:
If your billing date fell between the 1st and the 14th, your invoices now go out on the 1st.
If it fell between the 15th and the 31st, your invoices now go out on the 15th.
Contract customers keep their current billing schedule until their contract renews.
Payment Terms
Invoices are due upon receipt, with a 2-day grace period. After that, a late fee applies as outlined in your service agreement.
Payment Options
Pay securely through your customer portal. Processing fees depend on how you pay:
Bank account (ACH) with autopay: no fee
Bank account (ACH) without autopay: 1% fee
Credit or debit card: 3% fee
ACH autopay is the easiest way to pay: no fees, no reminders, and no late payments.
Contract-Based Residential Service
Residential lawn service is now offered through annual contracts, with weekly mowing as the base service and optional add-ons like hedge trimming, weed control, irrigation inspections, and fertilization. Prepaid, no-commitment service is no longer offered. Current customers moving to a contract keep their current rates.
Every-Other-Week Service Ending
Our every-other-week mowing option ends December 31, 2026. If you’re on every-other-week service, we’ll reach out with a contract proposal so your service continues without interruption.
This doesn’t affect weekly customers’ normal seasonal schedule, which moves to every other week during the fall and winter dormant season and returns to weekly on April 1.
Questions?
Call or text us at (321) 382-4523 or email service@havenscapeoutdoor.com. Service notifications will continue to come from (321) 486-8400 (no reply).
Thank you for trusting Havenscape Outdoor with your property.